At Kashkha, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our beauty services marketplace platform.
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Data We Collect
Personal Information:
• Name, email address, and phone number
• Profile photo (optional)
• Location data (when you permit)
• Payment information (stored securely through our payment partners)
Booking Information:
• Services you book and search for
• Booking history and preferences
• Reviews and ratings you provide
Usage Data:
• App usage patterns and preferences
• Device information and operating system
• IP address and browser type
Communications:
• Messages with service providers
• Customer support interactions
• Marketing preferences
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How We Use Your Data
Service Delivery:
• Process and manage your bookings
• Connect you with beauty service providers
• Send appointment confirmations and reminders
• Process payments securely
• Provide customer support
Improving Our Platform:
• Analyze usage patterns to enhance features
• Recommend relevant services based on your preferences
• Ensure app security and prevent fraud
• Conduct research and development
Communications:
• Send transactional messages (booking confirmations, reminders)
• Share important updates about our services
• Send promotional offers (only if you opt in)
• Respond to your inquiries and feedback
We never sell your personal information to third parties.
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Data Protection & Security
Security Measures:
• Industry-standard encryption for data transmission
• Secure servers with regular security audits
• PCI-DSS compliant payment processing
• Restricted access to personal information
• Regular security training for our team
Data Storage:
• Your data is stored on secure cloud servers
• Payment information is encrypted and tokenized
• We retain data only as long as necessary
• Backups are encrypted and securely stored
Third-Party Services:
• We use trusted third-party services (payment processors, cloud storage)
• All partners comply with strict security standards
• We never share data without your consent
• Partners are bound by confidentiality agreements
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Your Privacy Rights
You have the right to:
Access & Control:
• View all personal data we have about you
• Update or correct your information anytime
• Download your data in a portable format
• Control marketing communication preferences
Data Deletion:
• Request deletion of your account and data
• Remove specific information from your profile
• Unsubscribe from marketing emails
Privacy Settings:
• Control location sharing
• Manage notification preferences
• Opt out of data analytics
• Choose what information is visible to others
To exercise these rights, contact us at info@mykashkha.com or use the privacy settings in the app.
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Cookies & Tracking
What We Use:
• Essential cookies for app functionality
• Analytics cookies to understand user behavior
• Performance cookies to improve app speed
• Preference cookies to remember your settings
Your Control:
• You can manage cookie preferences in your browser
• Disabling cookies may affect app functionality
• We respect "Do Not Track" signals
• Third-party services may use their own cookies
We use cookies to enhance your experience and improve our services, not to track you across other websites.
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Policy Updates
We may update this Privacy Policy to:
• Reflect changes in our services
• Comply with new legal requirements
• Improve clarity and transparency
• Add new features or functionality
When We Update:
• You'll be notified via email or app notification
• Significant changes will be clearly highlighted
• The "Last Updated" date will be revised
• Continued use after updates means acceptance
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
Questions about your privacy or this policy? We're here to help:
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We are committed to transparency about data collection and usage. If you have concerns about your privacy, please contact us at info@mykashkha.com.